COVASONALI – Shipping Policy

Effective Date: February 25, 2025

At COVASONALI, we take pride in delivering your furniture purchases promptly and securely. Our Shipping Policy explains how we handle the processing, shipping, and delivery of your orders, ensuring that your experience with us is smooth and straightforward.

Shipping Destinations
Currently, COVASONALI ships within the United States only. We do not offer international shipping at this time but may expand to other locations in the future. The shipping cost is calculated based on the weight, size, and delivery location of your order.

Processing Time
Once your order is placed, we will begin processing it promptly. Orders typically require 3 to 5 business days for processing. After processing, we will send you an email with your tracking number and the expected delivery date.

Shipping Methods
We provide several shipping methods depending on your location and order size. Standard shipping generally takes 5 to 7 business days for delivery. Expedited shipping is also available for faster service, typically delivering within 2 to 3 business days. Delivery times are estimates and can vary based on external factors like weather and holidays.

Shipping Fees
The shipping cost will be calculated at checkout based on your delivery address and the size and weight of your order. We also offer free standard shipping promotions on select items and orders over a certain amount. Check our website for details on current offers.

Damaged or Lost Items
If your item arrives damaged or if your shipment is lost, please contact our customer service team immediately. We will work with the carrier to file a claim and either replace the damaged items or issue a full refund, depending on your preference.

Customer Responsibilities
Please double-check your shipping address before placing your order. COVASONALI is not responsible for delayed or lost shipments due to incorrect or incomplete shipping information. If you realize there is an error in your shipping details, contact us right away to correct the information.

Contact Us
For more information regarding shipping, please contact us:

Address: 9421 Dubarry Ave, Lanham, Maryland
Phone Number: (301) 577-3417
Email: info@covasonali.com