COVASONALI – Refund and Returns Policy

At COVASONALI, we want you to love your new furniture. If for any reason you’re not completely satisfied, our Refund and Returns Policy is designed to make the return process simple and easy for you.

Return Period:
We accept returns within 30 days of delivery. If you’re not satisfied with your purchase, you may return the item as long as it is in unused, original condition and packaging. Please note that custom or personalized items are non-returnable.

Refund Process:
Once the item is returned and inspected, a full refund will be issued to the original payment method within 7-10 business days, excluding shipping charges. If the return is due to a defect or damage, we will also cover return shipping costs.

How to Return:
To initiate a return, please contact our customer service team at info@covasonali.com or reach us by phone at (301) 577-3417. Our team will guide you through the return process, provide a return label, and offer assistance with packaging and shipping.

Damaged or Defective Items:
If your furniture arrives damaged or defective, please contact us within 48 hours of receiving the item. We will arrange for a free return and offer either a full refund or a replacement item, depending on your preference.

At COVASONALI, we are committed to ensuring that our customers are satisfied with their purchase. Should you have any further questions about our refund and returns process, feel free to contact us.

Address: 9421 Dubarry Ave, Lanham, Maryland
Phone Number: (301) 577-3417
Email: info@covasonali.com